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Delivery

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useful questions

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1. Where do you deliver to?

In principle, we have an international shipping policy.

However we have to keep in mind that some countries have some

special policies required for export and import.

The artworks with textiles and or special materials might be restricted to certain countries.

However whichever will be the case, we will let you know.

 

2.  When can I expect my delivery?

If it’s an International shipping our preferred shipping method is with DHL. They have proof to be reliable and efficient.

3. Where are you exactly located?

We have two main locations.

Our main warehouse you can find it in Mexico City.

However at the moment you can visit Las Palmas Huatulco Luxury Villas where we have some art on display.

Our secondary location is in the Grote Markt 6a in Schiedam where we work together with Galerie Jabelle.

4. Would I get a better shipping rate or service if I am located in Mexico or the Netherlands?

We have to see if the piece that you are interested on is located in the same country you are in.

If that’s the case you can expect a faster shipment and a more personalized  customer experience.

5. Can I return my order?

In custom orders there is no returns as the piece was developed specially for you.

Before we approve the order, we request you some photos of the place where you want to allocate the artwork then we can send you a sample of how it will look like.

If you want to have a better guarantee rate you can go to our Saatchi Art profile to benefit.

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